Privacy Policy

We, Saurashtra Leuva Patel Samaj Bhavan (“we”, “our”, or “us”), respect the privacy of our guests, visitors, and users of our website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, book a room, or stay at our premises.

Information We Collect

Personal & Contact Information

• Full Name
• Mobile Number
• Email Address
• Residential or Mailing Address

Booking & Stay Information

• Check-in and check-out dates
• Number of guests
• Room type selection
• Special requests (if shared voluntarily)

Official Identification (if required)

• Aadhaar Card
• Passport
• Driving Licence

These documents are collected only for identity verification and compliance with applicable Indian laws.

Payment & Transaction Information

• Transaction reference number
• Payment status and invoice details

We do not store or have access to your debit or credit card details. All payments are processed securely through authorised third-party payment gateways.

Communication Records

• Emails, calls, or WhatsApp messages sent for enquiries or support

CCTV Surveillance

CCTV cameras may be installed in common areas to ensure the safety and security of guests, staff, and property.

How We Use Your Information

• Managing room bookings and reservations
• Providing accommodation and related services
• Sending booking confirmations and important updates
• Responding to enquiries and providing customer support
• Processing payments and generating invoices
• Meeting legal and regulatory obligations
• Ensuring safety, security, and smooth operations

Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only with authorised service providers, legal authorities, or when required to protect the safety and rights of guests and staff.

Data Retention & Security

Personal and booking-related data is retained only for as long as required by law or operational needs. Reasonable technical and administrative measures are taken to protect your data.

Your Rights & Children’s Privacy

You may request access, correction, or deletion of your personal data, subject to legal limitations. Our services are intended for individuals aged 18 years and above.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be reflected by an updated effective date on this page.

Contact Information